Legal

Cookie Policy

Last updated: 24/08/2026

This policy explains which cookies and similar technologies STRONNECT uses in the web plan journey, what they are for and how you can accept, reject or configure the optional ones.

1. What we mean by cookies

Besides cookies, your browser can store information through local or session storage. In this policy we use “cookies” to refer to all of these technologies together when they serve an equivalent purpose.

2. Categories we use

CategoryPurposeChoice
EssentialThey remember your choices, keep your progress and hold the technical ID that stops a reload being counted as another visit on the same day. They also let you recover access after payment.Always on
STRONNECT analyticsMeasures screens, steps, approximate times and technical errors to spot where the journey breaks off. It never receives your answers, injuries, pain, free text or email.Optional
Meta advertisingTurns on the Meta pixel and lets us measure the visit, the click on “Create my plan”, your progress, the start of payment and the purchase. It never receives your answers or the content of your plan.Optional

3. Technologies and retention

  • Consent preferences: first-party cookies sn_consent_measure, sn_consent_meta and, where applicable, sn_consent_data. Maximum retention: 180 days.
  • Technical ID and daily deduplication: first-party browser storage. The ID expires after 90 days without activity; individual server rows are deleted after 90 days.
  • Progress and operation: local or session storage needed to keep the questionnaire, avoid duplicate actions and resume the flow. The local onboarding draft expires after 24 hours.
  • First-party analytics: only switched on if you accept it. Detailed events are kept for an operational maximum of 90 days.
  • Meta: only loaded if you accept the advertising category. Meta may create identifiers such as _fbp and _fbc and keep them under its own policy.

4. How to change your choice

In the first notice you can choose “Accept all”, “Reject cookies” or “Customise”. Afterwards you can reopen the settings from the “Privacy” button at the bottom of the journey.

Rejecting optional cookies doesn’t stop you creating or buying the plan. You can also delete cookies and storage from your browser settings; if you do, STRONNECT may no longer recognise that browser as a returning visit.

5. More information

See the Privacy policy for the full details of how data is processed, and Meta’s privacy policy. For any question, write to support@stronnect.com.